Accident Occurs

If the accident is minor move your vehicle out of traffic and turn on your hazard lights. If anyone is injured or if another vehicle is involved, call 911.

*if police can't come to the scene, you can file an accident report through your state's DMV

Exchange Information

Exchange Information with the other driver(s).

Accident Site Information

Other Vehicle Information

Police Department/ Officer Information


*do not sign any document unless it's for the police.

Take pictures

Take pictures of the scene and the damage of involved vehicles.

Contact Roadside Assistance

Contact roadside assistance and towing if your vehicle is too damaged to drive.* If you don't already have a towing provider, contact Toyota Roadside Assistance at 800.444.4195

*Check your Owners Manual for approved towing to help request a suitable tow truck.

Toyota Roadside Assistance

To request roadside assistance, please call 1-800-444-4195.

Hearing impaired customers can reach roadside assistance through a TTY device at 1-800-747-2128.

The 24-hour roadside assistance plan covers battery jump start, tire service, emergency fuel delivery, lockout protection, towing and winching for two years and unlimited miles from the date of first use. For detailed information on ToyotaCare roadside assistance, click here.